Our invoices are payable within twenty-one (7) working days unless another payment timeframe is specified on the invoice or order. In the event of non-payment by the due date, Silent Infotech reserves the right to impose a fixed interest charge of 10% on the outstanding amount. Additionally, Silent Infotech may suspend any provision of services without prior notice in case of delayed payment.
If a payment remains outstanding for more than sixty (60) days after the due date, Silent Infotech reserves the right to engage a debt recovery agency. All legal and collection costs incurred will be borne by the client.
Certain countries impose withholding taxes on invoice amounts per their internal regulations. Any such withholding tax shall be paid by the client to the respective tax authorities. Silent Infotech will not be liable for any costs related to a country’s taxation laws. The full invoice amount remains payable to Silent Infotech, excluding any deductions related to local tax legislation.
Silent Infotech commits to making its best efforts to deliver high-quality services within agreed timeframes. However, none of its obligations shall be considered a guarantee of specific results. Silent Infotech shall not be held liable for any claims for damages filed against the client by an end consumer, nor will it be required to act as a third party in any such disputes.
To be considered valid, any claims must be submitted to Silent Infotech in writing via registered mail to its registered office within eight (8) days of the goods' delivery or the services' provision.
All contractual relations between Silent Infotech and the client shall be governed exclusively by the laws of the United States.