Telecom Contract Management Software


Implement the Cloud-Based Odoo ERP tailored for your Telecom Business to streamline processes and increase ROI.

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Telecom Contract Management CRM & ERP System

​Telecom is a very different domain in comparison to others and hence generic systems can’t handle everything. Service providers would be needing a solution that is meant uniquely for their business workflow.

The features of our model are not limited to just the CRM features. It covers various features of CRM, Sales, Order management, installation, support, and contract management.

Rather than using traditional methods on excel spreadsheets or expensive and high maintenance pre-built solutions, a telecom provider needs a solution that is budget-friendly and exclusively built for their business purpose. An OpenSource ERP platform like Odoo ERP which is highly customizable for any business needs can be used to build a Telecom Management Solution on top of it.

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Contract Management Life Cycle For Telecom Business

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Key Features Of Telecom ERP & Contract Management System

Analyse Your Telecom Business

Let us analyze the current flow for managing tariff plans, rental & leasing regulations, contract management, commission management for the sales rep, etc. It will help us determine the best-fit solution roadmap for your unique telecom business.


Manage customers, leads, and opportunities on the CRM from various channels. It is a customer-centric CRM with accurate reporting and forecasting. Apart from listing and managing leads, work in a collaborative environment for employees to act upon certain opportunities. Communicate with customers through various channels from the CRM itself to nurture the lead.

Contract Management

Define subscription strategies for different customers based on the tariff plan. Get timely subscription renewal reminders depending on the contract drafted. Use Odoo eSign for electronic contract management and go for paperless business. Learn more on Contract Management.

Order Management

Draft pre-designed quotation templates for various package plans. Register orders manually, from the website, leads/opportunities, etc.  Send quotations via various communication channels. Apart from this, include order approval rules for senior management.

Rental & Leasing

Define Rental and Leasing regulations for service and products to manage stock, activity, and accounting of the assets.  Keep the track of every activity of each product and conduct timely maintenance of the assets.

Other Features

Efficiently handle customer issues with Helpdesk/Support and decrease the troubleshooting time. Keep track of every financial activity across every department and get a complete reporting of it. Manage employees payroll along with the complex commission regulations for sales reps based on ongoing customer contracts.

Telecom Contract Management Challenges

Perfect, this will now help you understand how exactly ERP solutions for manufacturing industries will help the business to grow. ERPs can prove to be a boon to factories in the following ways:

Managing Multiple Vendor Contracts

leading to complexities of contract language and terms across the vendors.

Many Contractual Moving Parts

such as multiple currencies, varying financial and performance terms, different laws, and regulatory requirements.

Fulfilling Compliance Requirements

Federal Communications Commission (FCC), Foreign Corrupt Practices Act (FCPA), and data privacy regulations like GDPR.

Monitoring Contracts Constantly

For contractual obligations, service levels, milestones, renewal, and expirations.

Setting Up ERP For Manufacturing Industry

If you plan to have an Manufacturing ERP now for your business, your next concern is getting it into your space. There are three ways by which you can get the Cloud Based ERP hosting :


Also known as Software as a service. You can get the ERP in the form of software for which you can pay and avail of the benefits of the ERP. Every software can give ERP or as per the requirement to make the tasks easier for you. As of today’s date, there are a lot of companies manufacturing ERP Software.


This way, ERP will be directly installed on your factory site, enabling you to work efficiently and get all the services within your premises. You can access each application and software from the ERP.


This includes both the above. A few of the applications can run as SaaS, and some of them are on-site. It increases flexibility and also avoids the load on ERP.

Now as ERP is all placed in your production unit, it’s time to get, set, and go. All the features will be in any mode, and you don’t have to worry about whether it is software or an on-site method.

Benefits Of Using Odoo For Telecom Contract Management Software. 

  • Quoting and contract management are the two most important components of the telecom business.
  • CRM manages customer sales activities.
  • You can efficiently handle sales rep commissions and in-house service quotes for mobile phones, phone lines, and cellular data systems.
  • Sales quote is based on tariff plan management with price plan rules.
  • The system allows you to quickly create various types of customized quotes (network-based, device-based, software-based, etc.) that can be scheduled according to your sales cycle so that customers do not have to wait long periods of time for a quotation; plus these quotations can be processed automatically by an account executive.

Creditsafe Integration

Creditsafe platform helps to get insight into every private and public company, and the people behind them. Creditsafe works with companies across all sectors.

Odoo CRM Credit Safe Connector allows you to integrate the Credit Safe platform into your Odoo ERP.

This connector allows you to get more insights about the customer and hence make better decisions about your customers and suppliers.

Xero Integration

Sometimes businesses use different platforms for different office exercises such as Xero Accounting is used for tracking records of invoices/bills and payments.

The Xero – Odoo Connector sync invoicing and payment across both Odoo and Xero platforms.

This module makes sure that the sales invoice is matched with its corresponding payment entry, allowing for better control of the ledger entries.

Because of this feature, the user can control where the money goes, which makes it easy for you to take strategic decisions for your business.

AutoTask Integration

The key purpose of this is to integrate Odoo with AutoTask HelpDesk to track support issues, service requests, incidents, and problems for internal and external customers.

Get the list and insight of the Help & Support activities in the Odoo which are generated from the AutoTask Service Desk.

The integration allows users to experience an Industry-ready Managed IT helpdesk allowing data mapping among other departmental operations for Sales, Accounting, Servicing, etc.

WebaBILLity Integration

WebaBILLity – The IT and Telecom billing solution for billing customers accurately and effectively.

WebaBILLity is integrated with Odoo ERP to manage Billing from the platforms and import the data into Odoo to map with the operations for Recurring Invoicing, Accounting, Invoicing, Sales Orders, etc.

Components Of The Telecom Contract Management System

Risk Analysis
  • Contract risk segmentation analysis
  • Proximity to core analysis
  • Benefits tracking
  • Financial management
  • Pricing reviews
  • Financial risk
Suppliers & Contract
  • Contract management plan
  • Supplier relationship management
  • Transaction management
  • Variation
  • Key performance indicators
  • Reporting frequency
  • Reporting hierarchy

Wanted to know more on Manufacturing ERP Solution? Get in touch with us and schedule a meeting with experts.

Telecom ERP Software Development Services Includes

Odoo ERP Implementation

Requirement-based Feature Customization, Data Migration & Training

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Odoo ERP Cloud Hosting

​Scalable, Secure, Cost-Effective Web ERP Cloud hosting.

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Odoo Technical Support

After Implementation of Software Technical, Feature Enhancements & support.

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More than 10 Million Businesses run Odoo ERP for operations.