Client Support Representative (Customer Service)

Ahmedabad, Indien

Experience

0–3 Years (Freshers can also apply!)

Job Description

We are seeking energetic and customer-focused Client Support Representatives to join our growing team. You will play a key role in supporting our trader community by providing timely assistance and ensuring excellent customer experience.  

Responsibilities 

  •  Handle client queries through calls, emails, and follow-ups.
  • Provide prompt and effective solutions to customer concerns.
  • Collaborate with internal teams to resolve technical or service-related issues.
  • Maintain accurate records of client interactions and support activities.
  • Assist in improving support processes for better customer satisfaction.

Skills 

  • Strong verbal and written communication skills.
  • Ability to multitask and stay organized in a fast-paced environment.
  • Positive attitude with a focus on problem-solving and empathy.
  • Experience in customer service or client-facing roles is a plus.

Qualifications

  • MBA (Marketing) / BBA (Marketing) / Bachelor’s degree in a relevant discipline.
  • Passion for customer support and helping others.
5 Days Work Week
Employee First
Positive Work Environment
Skill Enhancement Program
Growth Opportunities
Monthly Events/Functions
Annual Appraisals
Game Lounge